About Stem Pearls

Privacy Policy

1. Introduction
Stem Pearls® takes your right to privacy seriously, and wants you to feel comfortable using this web site. The privacy policy set forth below (this "Privacy Policy") applies only to the web site and online services provided by Stem Pearls®. The purpose of this Privacy Policy is to inform you about the types of information we gather about you when you visit our web site, how we may use that information, and how we disclose it to third parties.

2. Collection of Data
At various locations on our web site, such as in registration forms, we may request that you supply us with "personal information," such as your name, e-mail address, state of domicile and zip code, birth date and gender. Although you do not have to provide us with any information to visit our web site, you may not be able to fully utilize all of the services on our web site if you choose not to provide certain information. If you do choose to give us personal information through our web site, we will collect and retain that information, and such information may possibly be displayed on this web site intentionally (depending on choices that you make during the registration process) or unintentionally (subsequent to a successful act of intrusion by a third party).

3. Non-Personal Information
As with many web sites, Stem Pearls® may also automatically receive general information that is contained in server log files, such as your IP address, the type of browser that you are using, entry/exit page, date/time stamps, the information that you provide us through your use of our web site, such as the terms you enter into the search function of our web site, and other information. Non-personal information is used solely for the purposes of analyzing trends and site administration.

4. Use of Information We Collect
Our Services and Web Site
We use your personal information to provide you with services that you may request or require and to communicate with you. We use aggregated non-personal information about our users to understand our web site's demographics, such as the percentage of male and female users, the geographic distribution of our users, the age ranges of our users, a combination of these or other demographics. We may also use the personal or non-personal information we collect to analyze how our web site is being used, to improve the content of our web site, and for our marketing and promotional efforts.

E-mail Communications
If you send us an e-mail with questions or comments, we may use your personal information to respond to your questions or comments, and we may save your questions or comments for future reference. However, aside from our reply to such an e-mail, it is not our standard practice to send you e-mail unless you request a particular service that involves e-mail communications, you otherwise consent to being contacted by e-mail or it involves information about products and services which we believe may be of interest to you. You may request at any time that we not e-mail you in the future by clicking the "unsubscribe" link which is included at the bottom of any e-mail that you receive from us. If you unsubscribe, we will make reasonable efforts to discontinue these e-mail communications as soon as practicable.

Security of Information We Collect
The security of your personal information is important to us. We maintain physical, electronic and procedural safeguards to secure your personal information. However, there is always some risk in transmitting information electronically. The personal information we collect is stored within databases that we control. As we deem appropriate, we use security measures consistent with industry standards, such as firewalls and encryption technology, to protect your information. However, we cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the internet.

Accuracy of Information We Collect
Any questions that you may have regarding this Privacy Policy, the accuracy or use of your personal information, or any request that we correct, update, or remove your information in/from our databases, should be directed via e-mail to [info@stempearls.com]. After receiving a request to change your information, we will make reasonable efforts to ensure that all of your personal information stored in databases that we actively use to operate our web site will be updated, corrected, or removed, as appropriate, as soon as reasonably practicable. However, we reserve the right to retain in our archival files any information we remove from, or change in, our active web site databases. We may retain such information to resolve disputes, troubleshoot problems and enforce our Web Site Terms of Use. In addition, it is not technologically possible to remove each and every record of information you have provided to us. A copy of your personal information may exist in a non-erasable form that will be difficult or impossible for us to locate.

5. Disclosure of Information to Third Parties
Affiliates and Non-Affiliates; Aggregate Information
Except as specifically set forth in this Privacy Policy, we do not share your personal information with any non-affiliated third party without your permission. We may disclose aggregate information, such as demographic information and our statistical analyses to third parties. This aggregate information does not include your personal information.

We restrict access to personal information to Stem Pearls® employees, contractors and agents who need to know such information in order to operate, develop or improve our services. We may, however, share your personal information with certain web sites that are controlled by us, or under common control with us, so that they and we can offer you products and services that may be of interest to you. Please refer to the privacy policies for such web sites for details regarding how they handle your personal and non-personal information.

Service Providers
We sometimes engage unaffiliated businesses to assist us in providing you with certain services. For example, we may use third parties to provide advertising, marketing and promotional assistance, or to facilitate our online services. In those instances, we may need to share your personal information with them. We require these companies to use your personal information only to provide the particular product or service and do not authorize them to use your personal information for any other reason.

Other Disclosures
We may disclose personal information when we are required or requested to do so by law, court order, subpoena or other government or law enforcement authority or regulatory agency; or when we believe in good faith that disclosing such information is necessary or advisable, including, for example, to protect the rights, property, or safety of Stem Pearls®, our users, or others.

6. Use of Cookies Like many web sites, this web site sets and uses cookies to enhance your user experience, for example:

  1. to customize certain web site content;

  2. to remember your personal settings;

  3. to notify you of certain promotions.

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. If you do not have cookies enabled in your browser or you choose to reject our cookie, you can still use this web site but will be unable to purchase products through the shopping cart. Any personal information stored by our cookies will not be shared with any third party.

7. Editing or Deleting Your Account Information
After you have created an account, you have the ability to edit or delete this information. If you choose to delete your user account, all personal information will be removed from this web site. Please be aware that a history of any orders you may have placed will still exist in our system. Content or other data that you may have provided, that is not stored within your user account, may continue to remain on the web site.

8. Minors
Neither our products nor our web site are designed for use by children without the supervision of their parent or guardian. If you are under thirteen, you may use our web site only with the involvement of a parent or guardian. We ask that anyone under the age of thirteen not submit any personal information through our web site. We do not knowingly collect any personal information from children under the age of thirteen, and therefore we do not knowingly distribute such information to third parties. Products sold by Stem Pearls® are not intended or suitable for use by children under thirteen.

9. Links
Our web site may contain links to other web sites. We have no control over the privacy practices or the content of any of our business partners, advertisers, sponsors or other web sites to which we provide links from our web site. You should check the applicable privacy policy of the web site sponsor when linking to other web sites.

10. Changes to this Privacy Policy
Changes may be made to this Privacy Policy from time to time. You will be notified of substantial changes to this Privacy Policy through the posting of a notice on our web site's homepage, along with a link to the modified Privacy Policy.

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